SERVING AUSTIN SINCE 1979
100+ years of combined Experience
SEE WHAT CUSTOMERS HAVE TO SAY
ABOUT OUR LEADING GERMAN AUTO REPAIR SHOP IN AUSTIN
Find out why over 96% of clients say they would recommend German Auto Center to their friends and family.
German auto repair shop reviews are an essential way of determining if a service provider can live up to their claims. The Internet gives customers the ability to voice their opinion, so it’s easier other luxury car owners to find reliable, quality service. We’re happy to say that German Auto Center has received high marks across the board on Google+, Yelp and other social platforms.
The German Auto Center reviews you see here are verified by Demandforce to be from real customers. They provide the best insight on the level of service you can expect to get when you work with us.
Below you’ll find customer feedback on:
- BMW service reviews
- Audi service reviews
- Mercedes service reviews
- Porsche service reviews
- Volkswagen service reviews
- Mini Cooper Service reviews
Want to become a satisfied customer? Call us today to schedule an appointment or discuss how we can be of service.
German Auto Center
4.7Out of 5 starsOverall rating out of 402 Google reviews
Brandee Knox
4 days ago
We had a wonderful experience with German Auto Center. Special should out to Chris and Brant for all of their help and amazing customer service. They made the whole process so easy, were so responsive and proactive. Greatly appreciate all the effort!
Peter Awbrey
6 days ago
These guys are almost better than the Porsche dealership, the only difference is Porsche will give you a loaner (and coffee). But these Chris and Andrew will do the work for one third of what Porsche charges!
Christine Gonzalez
2 weeks ago
Excellent service. In and out when scheduled. Clear communication. I will be returning!
Meridith Barker
Edited 2 weeks ago
Love this place! Excellent customer service. Chris is a gem of a human. Honest and kind. I’m a loyal customer.
Sarkis Aznavuryan
2 weeks ago
Top notch services at unbeatable prices! Everyone is very knowledgeable and made sure my car got to running like new. Will be coming here again for future services.
Simon Lew
3 weeks ago
I trust my auto service to GAC. The team is professional, knowledgeable and pricing is fair. Customer service is exemplary!
Patti Luddington
4 weeks ago
First timer at German Auto and I will definitely be a returning customer. Brent provided excellent customer service and completed my 20k mile maintenance check in record time. I asked if Discount Tires next door could take a look at my tires because of a slow leak on my Audi and they repaired it with no extra charge. Unfortunately by the end of the day I was unable to pickup my car so Brent made sure to lock up my vehicle in their parking lot to keep it safe and secure until morning pickup. Great experience, I highly recommend German Auto Center.
James Pax
a month ago
I’ve taken my 2023 Porsche Macan S here twice and the service has been excellent. The work has been professionally performed and my car was ready for me sooner than I expected. I will be back.
Diamond Chau
a month ago
I brought my Audi a5 in after hydroplaning and hitting the right side, mainly needing a wheel alignment. After the first alignment, the steering still pulled to the right whenever the wheel was straight. I called them back and brought the car in again. The second time, they checked more thoroughly and found suspension issues and an electrical alignment problem. They took care of it and only charged me once, even though they worked on it twice. Now the alignment feels about 95% straight — not perfect like before the accident, but definitely much better than after the first visit. Overall, they were fair, honest about what needed fixing, and didn’t overcharge me. Took a couple tries, but I appreciate that they made it right.
Ram Kulanthaivelu
a month ago
Excellent service as always! The team completed my annual maintenance efficiently and thoroughly, checking everything from fluids to brakes. They explained what was done and provided clear recommendations for upcoming needs. My Porsche runs like new again, and I appreciate their honest, professional approach. Will definitely be back next year - highly recommend their maintenance services to anyone looking for reliable auto care.
Drew Bagot
a month ago
I have been coming to German Auto Center for a while now, but I have to say that, having been a few places in town, this is far and away the best service you will receive anywhere. Technically they are amazing, but actually doing right by their customers is what sets them apart. Keep up the great work, Chris and team!
Kaitlyn Szalontay
a month ago
The appointment scheduling was easy to use. The team was able to assess the issue quickly and perform the work timely. They were very professional. I am very happy with the work and the process as a whole.
Helen Marak Walker
a month ago
Chris is an amazing human. He is a skilled problem solver, a man of action, a man of his word, patient, kind and German Auto Center is lucky to have this good human as their GM. We recently had an issue with a Porsche repair completed by another company known to Chris. We were unsure how to handle the situation and sought out Chris's counsel. He quickly recognized and acknowledged our concerns and went way beyond by offering to help negotiate the negotiated resolution. We were so relieved to have him as our advocate. He advocated and got results. We are very grateful to Chris and the folks at German Auto.
Dave Ruback
a month ago
German Auto Center has been great with my 2019 VW Atlas. They’ve handled some tricky, hard-to-diagnose issues with a pragmatic approach—never rushing to unnecessary repairs or running up the bill. Brant, the service manager, has been especially helpful with clear communication and flexibility throughout the process. Highly recommend them to other VW owners, especially if your only experience has been with the dealership.
Debbie Baker
a month ago
Amazing service every time!
molly chadwick
a month ago
Knowledgable, efficient, honest, communicative, thorough. Great overall experience. Even brought me to work after I dropped off my car.
Annabeth Kane
a month ago
GAC was able to diagnose an almost impossible issue with my X5. The entire team was communicative and thorough and I will never take my imports anywhere else. Highly Recommend!
Kevin Crozier
Edited 2 months ago
Chris and his team do a great job with our cars! Always completed on time!
Craig Matlock
2 months ago
This review is on the heels of my 3rd visit to German Auto and I’m out of words for how good they’ve been to me. I’ve experienced 3 freak occurrences and they’ve come through in the clutch every time, but this most recent is the one I’m here to talk about. In black and white, my car gave me a not so favorable fallback, so I did the usual routine of reaching out to them and setting up an appointment to get my darling looked at. The code produced via an ODB reader showed as some pretty pricey damage to some of the more vital components in my whip. The initial estimate was $2500+. It wasn’t going to feel good coughing up that much dough, but if it had to be done it had to be done. In the midst of getting to aforementioned components, they discovered it wasn’t as severe as they thought but merely corroded wires due to rodent nibbles. The discovery saved me more than half of the estimate and my darling is running smooth again. They could have easily finessed me as I wouldn’t have known any different, but to see how they lead with integrity just really sold me on the greatness of this shop. Now while I don’t hope to have to see a shop soon, should I have to, they have me for life. Thank yall so much. Shout out to my man Chris for always being communicative and helpful.
steve larkin
2 months ago
Chris is the best! Knows his stuff! Honest and efficient! Takes care of my families Beemers!
Patricia Gregg
Edited 2 months ago
This place is the place to take your car for repairs. I have taken my car to German Auto Center for years and have consistanly had excellent customer service as well as excellent car service. Hands down a 10 out of 10!! Chris is the absolute best!
Josh Brown
2 months ago
Very knowledgeable and extremely well priced. Had them put some mods in on my car and am more than happy with how it turned out. absolutely coming back for more!
Megan K
2 months ago
They quickly repaired a mount on my BMW’s engine and I am impressed with all of their employees!
David Pugh
2 months ago
I can't recommend GAC highly enough! I went to them for a second opinion about a very costly repair recommendation from the dealership, and it turned out to be completely unnecessary. With quick, honest, and affordable service, they've earned a customer for life!
Mykhailo Dubeniuk
2 months ago
Перше місце в аустині де мене не спробували заскамити. Дякую за сервіс. Буду повертатися сюди кожного разу
David Cardus
Edited 3 months ago
I have been taking my Porsche to German Auto Center for the past 5 years. Chris is an outstanding individual. He is very prompt with his follow up and only recommends what is needed to keep my Porsche running smoothly. I highly recommend their services.
Hema Vadodaria
3 months ago
German Auto Center was very quick with my Audi’s brake flush and did a great job! Friendly service as well! I will definitely go back there to service my Audi!
Todd Vanlangendonck
3 months ago
Excellent service and easy to work with. I had complete engine replacement on my Audi Q7 and Andrew and Brandt were great to work with.
Patricia Albright
3 months ago
A friend recommended German Auto when my dealer gave me an outrageous quote for brakes. It was super easy to get another opinion/quote using their website which ended up being way less expensive. Kicker is that once I dropped off my car, they called to tell after a more thorough inspection, my brakes didn’t need replacing yet. I couldn’t be more grateful to hear this news. I will definitely take my car back when the time comes. I can’t recommend these honest guys enough! Thanks German Auto Center!
Joan Moran
3 months ago
German Auto Center is a truly professional establishment, specializing in BMW and Volkswagen. The customer service was excellent - friendly and first class. The directions to customers was first rate - courteous and specific. I was very happy to be referred to this establishment by a customer. Thank you all! My 2017Volkswagen Golf drives like a new.
Steve
Edited 3 months ago
I have been doing business with Chris and German Auto for a few years now. Hands down the absolute best shop/mechanics in town. It is extremely hard to find honest people in that industry. You can rest easy when you leave your car with German Auto. They are always honest and will work with each customer. I just wish they had more locations only because I want to see them grow and drown out some of these rip off artist here in Austin. Ask for Chris, dudes a modern day Harry Potter and makes the magic happen with your car.
Alon Ytshaky
4 months ago
Very professional very reasonable with the prices very quick on the job definitely recommend to anybody that has a BMW I had the name for that was worked on yesterday they did an amazing job the owner was very kind and explain everything to me definitely recommend it and definitely have me has a new customer thank you
Anna Schwarzbach
4 months ago
The team at German Auto Center is outstanding! I’m especially grateful to Chris Wofford—he’s consistently helpful, honest, transparent and extremely knowledgeable. He sets clear expectations and follows through every time. This is my go-to place for all service and repair needs on my BMW X3. I have no plans to take my car anywhere else.
Phil Harrison
4 months ago
The team at German Auto Center did an incredible job with the performance upgrades on my new BMW M3. Some custom work was required and they did a perfect job with the installation. The customer service and expertise was excellent. It’s great to know that there’s an auto center that specializes in my type of car that I can rely on in the future.
Holly M
4 months ago
I appreciate the straightforward communication and knowledgeable staff. I've trusted this shop with both my Porsche and Audi. Highly recommend
Lynne S
4 months ago
German Auto is my go-to place for car repairs. As a woman, dealing with car trouble can be intimidating, but the staff here make it easy — they’re knowledgeable, professional, and treat you with respect. Their pricing is fair, and I’ve never felt pressured or upsold. I brought my 2011 BMW in a couple of times last year as it started having more and more issues, and each visit was smooth and honest. Just wanted to finally leave a review to show my appreciation. This is definitely where I’ll be going for any future car problems!
Hazel Del Fierro
4 months ago
I’m so grateful I was referred to German Auto Center! After visiting two other shops and getting different diagnoses each time, it was a relief to finally find a team that truly knew what they were doing. Brant took the time to clearly explain everything my car needed and kept me informed throughout the entire process. Thank you all for the excellent service and for getting my car back in shape!